Customer Service

Would you rather talk to a human? We’re available to chat directly should you have any questions about your order, our products, or our stores.

Call Us 07 577 9970

Frequently Asked Questions

Have a question? Visit our F.A.Q page to find answers to your questions. If you can’t find the answer you’re looking for, feel free to give us a call.

See our FAQs

Your Account

Create or manage your account right here. You can update your billing and address details, view and track your orders, and much more.

Tauranga Store

Opening Hours

  • Monday 9am – 3pm
  • Tuesday 9am – 4pm
  • Wednesday 9am – 4pm
  • Thursday 9am – 5pm
  • Friday 9am – 5pm
  • Saturday 9am – 3pm
  • Closed Sunday & Public Holidays

Contact Us

  • 1000 Cameron Rd, Gate Pa, Tauranga 3112
  • 07 577 9970
  • 4wurst@blackforestgourmet.co.nz

Albany Store

Opening Hours

  • Monday Closed
  • Tuesday Closed
  • Wednesday 9am – 5pm
  • Thursday 9am – 5pm
  • Friday 9am – 5pm
  • Saturday 9am – 3pm
  • Sunday 9am – 3pm
  • Closed Public Holidays

Contact Us

  • 5/28 The Avenue, Albany, Auckland 0632
  • 09 415 5400
  • damien@blackforestalbany.co.nz